Terms of Service
Overview. These Terms govern your use of Saibra’s websites, products, and services (“Services”). By using the Services, you agree to these Terms.
1. Use of Services
- You must be legally able to enter into contracts in your jurisdiction.
- Do not misuse, disrupt, or attempt to gain unauthorized access to the Services.
- We may update, suspend, or discontinue features at any time.
2. Accounts & Security
- You are responsible for safeguarding your account credentials and for all activity under your account.
- Notify us immediately of any unauthorized use or security breach.
3. Content & IP
- We retain all rights to our software, designs, trademarks, and documentation.
- Client‑provided materials remain the client’s property; you grant us a limited license to use them to deliver the Services.
4. Fees & Billing
- Invoices are due per agreed SOW or order form. Late payments may incur fees or suspension.
5. Warranties & Disclaimers
- The Services are provided “as is”. We disclaim implied warranties to the fullest extent permitted by law.
6. Liability
- To the maximum extent permitted by law, Saibra is not liable for indirect or consequential damages.
7. Termination
- We may suspend or terminate access for violations of these Terms. You may stop using the Services at any time.
8. Governing Law
- These Terms are governed by the laws of Iraq. Venue: Mosul courts, unless otherwise agreed in writing.
Privacy Policy
Scope. This Policy explains how Saibra collects, uses, and shares personal data when you use our Services.
1. Data We Collect
- Provided data: name, email, phone, company, messages sent via forms.
- Usage data: pages visited, device/browser information, approximate location, timestamps.
- Optional analytics: if enabled, we may use privacy‑friendly analytics or third‑party tools.
2. How We Use Data
- Respond to inquiries and provide Services.
- Improve reliability, security, and performance.
- Comply with legal obligations.
3. Legal Bases
- Consent (e.g., optional forms), contract necessity (to deliver Services), and legitimate interests (security, product improvement).
4. Sharing
- Service providers under contract (hosting, email, monitoring).
- Legal/regulatory requests, or to protect rights and safety.
- We don’t sell personal data.
5. Data Retention
- We keep personal data only as long as needed for the purposes above or to meet legal requirements.
6. Security
- We apply reasonable technical and organizational measures to protect data (access controls, encryption in transit, least‑privilege).
7. Your Rights
- Depending on your location, you may request access, correction, deletion, or a copy of your data.
- You can object to or restrict certain processing and withdraw consent where applicable.
8. Cookies
- We may use strictly necessary cookies and, if enabled, analytics cookies. You can control cookies via your browser settings.
9. International Transfers
- Data may be processed outside your country. We use appropriate safeguards where required.
10. Changes
- We’ll update this Policy as needed and reflect the new date above.
Contact & Requests
If you have questions about these Terms or our Privacy Policy—or if you want to exercise your data rights—contact us:
- Email: contact@saibra.com
- Address: Mosul, Nineveh, Iraq
- Website: saibra.com
For faster handling, include “Privacy Request” or “Terms Inquiry” in the subject line.